Talk directly with the KrabX desk

Reach out for questions about trades, payment methods, verification, or anything else related to KrabX. Choose the contact option that works best for you, or start a live chat in your browser.

Live chat & office hours

For quick questions about trading, rates, or verification, you can start a live chat with KrabX right here. If we’re offline, we’ll respond as soon as we’re back at the desk.

Office hours (Eastern Time):
Weekdays
Monday – Friday
09:00 am – 9:00 pm EST
Weekends
Saturday – Sunday
10:00 am – 9:00 pm EST

Direct contact options

These are the official KrabX contact accounts. Always double-check the handle before sending any funds.

Prefer to trade via escrow?

KrabX is happy to use reputable escrow platforms for added protection on both sides.

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Scam warning — always verify you’re talking to the real KrabX
There are scammers who create fake accounts pretending to be KrabX or other OTC desks. To protect yourself:
  • Always double-check the exact Telegram, Signal, WhatsApp, or email handle matches the contacts listed above or on KrabX.com.
  • Be suspicious of anyone who reaches out first claiming to be KrabX, especially if they pressure you to rush or send funds immediately.
  • KrabX will always agree to trade via secure escrow on LocalCoinSwap or BitValve if you prefer. If someone refuses escrow or says KrabX “doesn’t use it anymore”, you are not dealing with us.
  • If something feels off, stop and contact us using one of the official methods on this page before sending money or crypto.